Company Information

Company Overview

Company Name CROSS HEAD
Location ■Head office
Shinagawa Season Terrace 24F, 2-70 Konan 1-chome, Minato-ku, Tokyo 108-0075 Japan
■Nagoya office
Nagoya CrossCourt Tower, 4-4-10 Meieki, Nakamura-ku, Nagoya, Aichi Prefecture 450-0002 Japan
Established September 14, 1992
Capital 395 million yen
Number of Employees 406 (As of April 1, 2024)
Business Outline
  • Providing infrastructure design/implementation for Cloud, Network, Server systems, Security products, Storage and Collaboration platform software including its consulting and customization.
  • Providing System Engineering Service(SES) in terms of IT infrastructure area. Especially for Cloud infrastructure, Network and server system design, service desk and on-demand IT infrastructure consulting.
  • Providing remote system operation service, security operation service and BPO service from our own operation center(CIIC) for 24 hours a day, 7 days a week, 365 days a year by on-site engineers.
  • IT educational services including training course planning, development of training materials and organizing training courses.
Group Companies
Account closing date March 31
Main Banks Mizuho Bank, Ltd.
Sumitomo Mitsui Banking Corporation
MUFG Bank, Ltd.
Kiraboshi Bank, Ltd.
Board members
  • President and CEO Tetsuya Tokumasu
  • Executive Vice President
    and Representative Director
  • Director Takeshi Chiyo
    Ikutaro Nuki
    Taiki Yoshioka
  • Auditor Fumie Takahashi
  • Worker dispatching undertakings ( 派 13-070281)
    From the ministry of health, labour and welfare
  • Fee-charging employment placement businesses (13- ユ -070386)
    From the ministry of health, labour and welfare
  • Electro-communications business notification (A-18-9179)
  • First class consigned freight forwarding business (関自貨第615号)
  • Secondhand dealer license (第303311705558号)
  • Ordinary construction business / Telecommunications business
    Governor of Tokyo permit (般-29)第139623号
  • ISMS Certification
    • Certification standard: JIS Q 27001:2014(ISO/IEC27001:2013)
    • Range of Applications : IT system operation/monitoring service, IT equipment maintenance service
    • Certification registration number : 4679220
    • Date of registration : March 14, 2016
  • PrivacyMark [ 第 10860754(09) 号 ]
    From Japan Institute for Promotion of Digital Economy and Community

Business Guide


    of IT system infrastructure

    We provide an "optimum solution" according to customers' requirements, based on our consistent, up-to-the-minute expertise in IT system infrastructure, the latest technical information, reliable product choice, design and implementation skills, all supported by extensive experience and achievements and cooperation with various expert engineers.


    Value-added distributor of overseas products
    in information technology

    As a leading supplier of advanced IT products, we provide unique and exceptional solutions in security, storage and networking fields. Our proactive approach with the overseas venders mainly from North America occasionally includes capital involvement to enhance and expand its strategic partnerships.


    Resident network engineer dispatch

    Our well-trained, expert and sympathetic engineers support various tasks around networks and server infrastructures, such as design/ implementation/operation/help desk.


    Remote monitoring/operation

    We provide remote IT system operation/monitoring service by Network Operation Center(NOC) and also IT security oepration/monitoring service by Security Operation Center(SOC) for 24 hours a day, 7 days a week, 365 days a year so that optimizing customer's system operating cost and sustaining/enhancing customer's system availabiity.


    Operation/monitoring business consulting
    and One-stop business outsourcing

    Building on know-how accumulated in all our businesses and among our entire workforce, we provide a consulting service for operation/monitoring business and design/implementation/business improvement/establish new operation framework/operation framework migration. We provide an optimum one-stop service for the whole life-cycle of a system. Work with the expertise and experience of engineers in all our business fields.
    *BPO : Business Process Outsourcing


    Japan-wide onsite Hardware maintenance service
    for multivendor system

    Engineers having broad experience in all our business fields provide, in all parts of Japan, a maintenance service for IT equipment such as network and security appliance equipment. We provide onsite support 24 hours a day, 7 days a week, 365 days a year. We can also provide consolidated contact point for a multivendor system.
    *CPS : Crosshead Professional Service


    IT engineer education/development

    We provide educational services for IT engineers in areas relating to network and server technologies.
    We are responsive to various clients’ needs including on-site training,planning/development/operation of training programs.


    IT infrastructure planning/construction/management
    for Office and IDC facility

    We provide one-stop and on-demand facility professional service of facility planning/design/construction/post-management for office and IDC facility.
    For example LAN cabling work, Rack building work, Electlical wiring work, IT equipments moving work, desks/cabinets moving work and wifi signal survey.


    Comprehensive finalized contribution pension service that is easy for SMEs to introduce

    Definite contribution pension program began in 2001 as a supplement to public pensions. However, when joining it, a wide range of procedures are required, making it a system that presents a slightly higher hurdle for SMEs.
    Forche is a comprehensive finalized contribution pension service that makes it easier for SMEs to join in terms of costs and clerical procedures.
    Forche's advisors provide full support not only when you join, but also after you join. You can join it with confidence.